Shipping policy

Shipping & Return Policy

Welcome to maxway.store. We are committed to providing a smooth and reliable shopping experience for our customers.

Shipping Policy

  • Orders are processed within 1-2 business days after payment confirmation.
  • Delivery usually takes 7 business days depending on your location and courier availability.
  • Once your order is shipped, tracking details will be shared with you via email or message.
  • We currently ship across eligible service areas only.

Please note that delivery delays may occur during holidays, festivals, or due to unexpected courier issues.

Return Policy

We offer a 5-day return policy from the date of delivery.

Return Conditions

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The product must be returned with original packaging and tags.
  • Returns requested after 5 days of delivery will not be accepted.

Non-Returnable Items

  • Used or damaged products
  • Products without original packaging
  • Customized or special-order items

Refund Process

  • After receiving and inspecting the returned item, refunds will be processed within 5-7 business days.
  • Refunds will be credited to the original payment method.

Support

If you have any questions regarding shipping, returns, or refunds, please contact us:

Email: maxwaystore006@gmail.com

Thank you for shopping with maxway.store.