Shipping policy
Shipping & Return Policy
Welcome to maxway.store. We are committed to providing a smooth and reliable shopping experience for our customers.
Shipping Policy
- Orders are processed within 1-2 business days after payment confirmation.
- Delivery usually takes 7 business days depending on your location and courier availability.
- Once your order is shipped, tracking details will be shared with you via email or message.
- We currently ship across eligible service areas only.
Please note that delivery delays may occur during holidays, festivals, or due to unexpected courier issues.
Return Policy
We offer a 5-day return policy from the date of delivery.
Return Conditions
To be eligible for a return:
- The item must be unused and in its original condition.
- The product must be returned with original packaging and tags.
- Returns requested after 5 days of delivery will not be accepted.
Non-Returnable Items
- Used or damaged products
- Products without original packaging
- Customized or special-order items
Refund Process
- After receiving and inspecting the returned item, refunds will be processed within 5-7 business days.
- Refunds will be credited to the original payment method.
Support
If you have any questions regarding shipping, returns, or refunds, please contact us:
Email: maxwaystore006@gmail.com
Thank you for shopping with maxway.store.